1. INFORMATION REQUESTS
As a user of the Verandaliving website, you have a number of rights, including:
- Right of access – The right to access the personal information we hold on you
- Right to rectification – The right to correct any inaccurate personal data, or complete any incomplete information
- Right to erasure – The right to have your personal data erased (may not apply in certain circumstances)
- Right to object – The right to object to how we are using your personal information (may not apply in certain circumstances)
If you wish to exercise any of these rights, please send a request via email to info@verandaliving.co.uk We endeavour to respond to all such requests within 1 month of receipt.
2. INFORMATION WE COLLECT If you place an order or otherwise contact us via this website, we will collect the following information:
- Full name
- Email address
- Delivery address (when placing an order)
- Billing address (when placing an order)
- Payment details (when placing an order)
- Company name (optional)
- Any other information you voluntarily submit
You will only be required to submit this information if you place an order or use one of our online contact forms.
In addition to the above, we use Google Analytics to monitor our website traffic and user engagement. This tool only collects aggregated data, and does not record personal information about individual users. Nevertheless, you can opt out of our Google Analytics data using this browser add-on.
We also use cookies to improve your online experience – view our cookies policy here.
3. HOW WE USE YOUR INFORMATIONIn addition to the above, we use Google Analytics to monitor our website traffic and user engagement. This tool only collects aggregated data, and does not record personal information about individual users. Nevertheless, you can opt out of our Google Analytics data using this browser add-on.
We also use cookies to improve your online experience – view our cookies policy here.
- Personal information submitted via one of our online enquiry forms will only be used to respond to your enquiry.
- Personal information submitted when placing an order will be used to process and deliver your order.
- The anonymous information we collect using Google Analytics is used to measure and improve the performance of our website.
- If you give us permission to do so, we may add your email address to the Verandaplus/Greensquares mailing list – see point 4 for further details.
All personal information is held securely. We do not rent, sell, or transmit personal information to other organisations, except in the following cases:
- If you place an order with Verandaliving, we will share your name, address and telephone number(s) with our chosen courier.
- If we believe that a crime has been committed, we reserve the right to share relevant personal information with law enforcement and fraud prevention agencies – see point 7.
When you contact us via this website, you will have the option to join the Verandaliving mailing list. Mailing list subscribers occasionally receive email newsletters containing product information, special offers, and other news from Greensquares Products Ltd.
Once subscribed, you may unsubscribe from our mailing list at any time – simply click the ‘unsubscribe’ button in any of the promotional emails we’ve sent you, or email info@verandaliving.co.uk to request removal.
5. LINKS TO OTHER WEBSITESOnce subscribed, you may unsubscribe from our mailing list at any time – simply click the ‘unsubscribe’ button in any of the promotional emails we’ve sent you, or email info@verandaliving.co.uk to request removal.
Our website may contain links to other sites, and we make every effort to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the content or the privacy practices employed by other websites, and we accept no responsibility for any personal information you submit on websites other than www.verandaliving.co.uk.
6. INFORMATION SECURITY We employ the services of a GeoTrust SSL certificate to keep information submitted via this website secure:
7. FRAUD We take Internet fraud very seriously, and if we have reason to believe that a crime is being committed or that our website has been abused in any way, we reserve the right to share any relevant information with law enforcement and fraud prevention agencies (including banks).
8. CONTACT US We take Internet fraud very seriously, and if we have reason to believe that a crime is being committed or that our website has been abused in any way, we reserve the right to share any relevant information with law enforcement and fraud prevention agencies (including banks).
